Shipping Policy

Gemloom is owned by Veritique Digital Technology Private Limited ("we," "our," and "us"). Our goal is to give our users—referred to as "you" and "your"—a flawless buying experience. At gemloom, providing our Indian clients with effortless purchasing experiences is our primary goal. Our domestic shipping service will deliver your item in 3–8 business days from the date of shipment. The destination, shipment method, weather, and unanticipated events can all affect shipping costs and delivery times, so it's vital to keep in mind that they are not set in stone. If your order is missing or damaged, you must notify our service within 48 hours of receiving it. Upon order confirmation,    
 

Address Correctness   
 

Making sure your shipping address is correct is essential to the prompt and efficient delivery of your products. Before completing your order, please double-check all the information, including the street address, city, state, and postal code. Any errors could cause delivery delays or extra shipping costs. Orders dispatched to inaccurate addresses supplied by the buyer are not our responsibility. After placing an order, if you discover any mistakes in your mailing address, please get in touch with our customer support team right away for help.   
 

Order Refunds   
 

After placing your order, you have a certain amount of time to cancel it. For comprehensive terms and conditions on deadlines and restrictions, please consult our cancellation policy. Cancellations are not accepted once the order has been prepared and dispatched. To guarantee prompt processing, please get in touch with our customer support team as soon as you decide to cancel an order.